Below you will find step by step instructions for how to reconnect your Envoy to your home’s Wi-Fi. There is also a video at the bottom from a 3rd party that shows you how to do it.
Before we get started it is important to understand that the system’s output or performance is not affected when your monitoring is not connected to Wi-Fi:
– If your internet connection is lost, this does not affect your system’s production. Your system will continue to produce power normally
– Your solar system will continue to collect production data and upload it once the internet connection is re-established
– Enphase systems can backfill on average 6 months of data
Step By Step Instructions To Reset Your Enphase To Wi-Fi
First, Locate Your Envoy. The Envoy-S is typically located in the home, plugged into a power-point, while the Envoy-S metered is either in the garage or outside in a weatherproof box near the meter-board.
For Envoy-S or S-metered
1. Unplug your modem/router for 30 seconds. Plug it back in
NOTE: You will need to stay at the Envoy for the entire procedure
2. Briefly press and release the button between the Phone and Lightening icons as pictured below (do not hold the button down):
3. The second LED next to the “Phone” icon will light to solid green as pictured below:
4. On your smartphone or tablet, go to the wifi settings on your device. Search for wifi network “Envoy_XXXXXX” where XXXXXX is the last 6 digits of your Envoy serial number
5. Write down these 6 digits as they will be needed later. Then, connect to the wifi network
6. Open your web browser. Type in http://172.30.1.1
7. A webpage will open. Scroll down to “Wi-Fi” and click on the link
8. A prompt to sign in will appear. The username is envoy and the password is the last 6 digits of your Envoy serial number, which you wrote down back in step 5.
9. Click on “View Networks”. If you are seeing “Attempting to Reconnect” click on “More Info” (located above “AP Mode Enabled) and then click “Forget this Network”. Then, click “View Networks”.
10. Select your wifi network, enter your wifi password, then click “Connect”. It may take up to 3 minutes to connect to your wifi network
11. You will receive a “Successfully Connected” prompt. Click “OK” to confirm
12. On the Envoy, check the LED next to the “Cloud” icon. It should be solid green. This means your Envoy is successfully connected to Enphase servers and it will again upload solar production data
13. In most cases, it takes on average 72 hours for all backlogged data to upload. During this time, you may see errors such as “microinverters not reporting”. This is normal
14. You may re-connect your tablet or smartphone Wi-Fi back to your regular network
A Video From A 3rd Party Showing This Process
If you are more of a visual person, here is a video from YouTube showing how to reconnect your Envoy to your home’s Wi-Fi: