Extended Product Warranty Backed By The Largest Consumer Brand In Solar
Qcells offer one of the most valuable solar panel warranties in the solar industry, with a 25-year warranty for the Q.PEAK DUO G10+ panel, and a 20-year warranty for the Q.BOOST G2 panel.
This parts and labour warranty is a full replacement warranty, meaning everything is covered in the case of a warranty claim including labour, shipping and the replacement panel(s).
The warranty is provided by the Qcells subsidiary in Australia. Therefore, you will be dealing with the local Australia office for any warranty claims – not an overseas company.
Qcells provides you with a 25-year manufacturer’s warranty on both the Q.Peak and the Q.Boost modules (parts and labour).
Qcells offers a transferable warranty, so if you sell your property, the warranty transfers to the new owner.
25-Year Power Output Guarantee
As well as the product warranty, Qcells solar panels come with a 25-year power output guarantee.
Q.PEAK solar panels include a 25 Year Limited Warranty for Power Output. In this warranty, Qcells firstly guarantees that for a period of one (1) year from the date of purchase the actual power output of the module will be no less than 98% of the labelled power output. This is much less energy loss than the Industry standard.
Also, from the second year, the actual power output will decline annually by no more than 0.5% for a period of the remaining 24 years. By year 25 Qcells panels are warrantied to still supply at least 86% of their original performance. Again this is less loss than standard solar panels. Of course, with cheap Chinese panels, the loss can be very rapid.
In 2015, the Federal Environment Minister requested an urgent review of panel quality with cheaper panels lasting only five to seven years despite government rebate support being based on an average panel life of 15 years.
Not All Solar Warranties are Created Equally
Qcells Solar Panel warranty compares very favourably to the 10, 12, 15 or even 25-year manufacturer’s warranty offered by manufacturers who do not have the financial strength of a company like Hanwha Group, a Global Fortune 500 company.
There is no value in a long warranty if the company backing it will not be around to honour it, and this is a very real risk – check out how many installers are no longer around:
This is only set to continue due to the nature of Chinese manufacturing and larger economic factors, but it’s bad enough already with an estimated 1 in 3 solar systems in Australia now unsupported.
When you are buying a solar module from Qcells you are dealing with an international company that has the capacity and longevity to provide a reliable backup and makes their warranties count.