Hear What Our Customers Have To Say
Getting solar or a battery system is a big investment for your home or business, so we want you to feel comfortable knowing that we are worthy of your trust.
We pride ourselves on our reputation within the industry as Australia’s #1 Premium Solar Installer, but with so many solar installers out there claiming they are ‘Australia’s #1 Solar Installer’ or ‘Australia’s Largest Solar Installer’ or ‘Australia’s Best <insert descriptor here>’ we understand that it can be confusing to determine what is true and what is pure fiction.
Rather than us telling you about ourselves, we’d rather let our customers do the talking.
Read on to see what they have to say.
Get to know what Solaray is all about.
Solaray Reviews on Google
Browse some of our Google Reviews to see what customers had to say about their experiences with Solaray:
Solaray Trustpilot Reviews
Our customers have had plenty to say about their experiences with Solaray on Trustpilot too!
Solaray Reviews on Product Review
But wait… there’s more! Plenty has been said about us on ProductReview.com.au too!
A Customer Testimonial With A Difference
What will the Solaray experience be like for me?
Wondering what all these happy customers means for you? It all boils down to the following six points – which summarises the experience that you’ll can expect when you get solar with Solaray.
Our experts will provide you with all the information you need to find the perfect system for your home or business.
“Lisa has been very helpful in finding the right solar for our home. I was quite new to solar and finding the right panels and inverter was a challenge. She explained everything I have to know and what was best for our home – she worked interest of the customer, rather trying to sell something (like most installers out there). Great customer service with prompt follow-ups.” ~ Sairuban J.
“Steve was really helpful in providing all the necessary information when needed. He was really tolerant with me as I’m not an easy customer, as I do my research first and then dig deeper to find as much information as possible. The reason I chose your company was that I find Steve to be an honest person, in comparison to all other sales representatives, so well done Steve.” ~ Javier R.
“Excellent service from start to finish. Sales person [Patrick] was not pushy. He asked what we were after and provided the best advice, which was on point with our own research.” ~ Victoria W.
Whether you prefer a phone call, a home visit or an email, we are here to help.
In our experience, people tend to find it most beneficial to start with a quick phone call so that we can answer all your initial questions before emailing through a quote for the products you have selected.
“We talked to Solaray’s friendly staff and everything was promptly explained. With the whole process from paperwork to the whole installation everything was very smooth. I can only highly recommend Solaray and thank the whole staff for being so friendly and professional. Now we can sit back and enjoy our new solar.” ~ Jasna T.
Solaray only works with the best products available to maximise output, reliability and longevity.
We will only offer products that we have vetted and tested and that we are confident with the reliability of their performance and their warranties.
“We recently had PV system and Tesla Powerwall 2 installed by Solaray. The whole experience was very professional and friendly. The Solaray team provided helpful communication and updates throughout the process of designing the system as well as during and after the installation. Solaray are a premium supplier of solar systems, the quality of the system they have installed is miles ahead of the old system I had installed in 2014. Don’t believe the too good to be true prices offered online. It pays to invest in the quality systems offered by Solaray.” ~ Rowan C.
Scroll down to see some of our install pics – from neat cabling to perfect rows of panels, we want your solar system to look amazing.
“Who knew solar could look so sexy?” ~ Kristian W.
Our support team is local (no call centres) and the best in the business. All Solaray installations come with full technical support and warranty service.
In the unlikely event that there is a problem – we always fix it. This level of service is something almost no other solar installer offers and it is why we are awarded by the world’s leading solar companies as the best installer in Australia, year after year.
“From start to finish these guys were outstanding. Very quick on the analysis and quoting. From booking to install was less than a week. Install was done in less than half a day and done super professionally including reconfirming I was happy with the design. Follow up tech advice and support has also been outstanding including liaising with my energy provider on my behalf. Proactive contact and a team of people who know their jobs and do it well.” ~ Lachlan B.
FUN FACT: Our Operations and Service Team is bigger than our Sales team. of their performance and their warranties.
We do not offer cheap or less reliable solar products, so if all you are after is the cheapest system possible, we are probably not the right solar retailer for you.
But, if you are looking for quality solar products that will stand the test of time, you’ll find our prices very competitive compared to other reputable installers.
“I wanted to find a reputable company, and Solaray proved to be the best choice on cost, after-sales service and products on offer. Overall it was a smooth process as the staff took the time to explain what was happening and when, and although demand and the weather pushed back the installation date by several weeks I always felt informed and confident thanks to regular updates.” ~ Paul Taylor
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